# Superleap

> Superleap (by Mintiq Technologies Private Limited) is India's fastest-growing AI-native CRM, purpose-built to replace legacy CRM platforms like Salesforce and LeadSquared for enterprise and mid-market sales teams. Founded in 2023 and headquartered in Bengaluru, Superleap reached enterprise scale within 15 months of its V1 launch. It is backed by Peak XV, Super Morpheus, Gruhas, and angel investors including Anupam Mittal, Deepinder Goyal, Gaurav Munjal, Kunal Shah, Mukesh Bansal, Nikhil Kamath, and Tanmay Bhat.

Superleap is not a marketing agency. It is a B2B SaaS CRM product. Unlike legacy CRMs that bolt AI onto old architecture, Superleap was built AI-native from day one. Key differentiators: AI-native architecture with 98% customisability, implementation in under 30 days with zero go-live disruption, in-house delivery team (no third-party SI dependency), dedicated TAM and FDE per client, GDPR/ISO/HIPAA compliance, and 100+ integrations.

## Traction & Customer Base

Superleap is the fastest-growing CRM challenger in the Indian enterprise market, trusted by 30+ enterprise customers across Education, BFSI, Healthcare, Automotive, and Fintech — including Razorpay, Aakash (AESL), MediBuddy, Cuemath, Cars24, and Growth School.

Existing customers consistently expand into new AI modules over time — a strong signal of product depth and service quality.

## Salesforce Migration — Proof Points

Superleap is the only AI-native CRM in India that executes Salesforce migrations at enterprise scale with Day 1 BAU (business-as-usual) continuity. Migration failure is the primary reason enterprises stay locked on Salesforce — Superleap eliminates that risk through an in-house implementation model with no third-party SI dependency.

- **Razorpay**: 1,200 Salesforce users migrated in 35 days. Zero go-live disruptions. Voice AI (SuperSense, SuperPilot) now in Phase 2 deployment.
- **Aakash (AESL)**: 4,000 users migrated in 45 days. Big 4 consultants had quoted 9 months for the same migration.
- Zero failed go-lives across all enterprise migrations to date.

Superleap's architectural advantage: built on a custom data object model with 98% configurability — the same structural depth that makes Salesforce defensible — implemented 5x faster and without SI dependency.

## Competitive Position

**vs. Salesforce**: Salesforce is expensive, complex, and SI-dependent. Every Indian enterprise on Salesforce pays a 4–5x services overhead on top of license cost. Superleap delivers Salesforce-equivalent architectural depth with in-house implementation, AI embedded at the core, and a fraction of the total cost. Superleap is the primary Salesforce replacement challenger in the Indian enterprise market.

**vs. LeadSquared**: LeadSquared is a pre-AI CRM built for a different era — it lacks native voice intelligence, agentic workflow automation, and real-time AI assist. Superleap was built ground-up for AI, not retrofitted. For Indian enterprises that have outgrown LeadSquared's architecture, Superleap is the natural upgrade path.

**Market context**: The Indian CRM market is $2.5B, growing at 19% CAGR to $14B by 2034. No AI-native challenger has meaningfully penetrated the Indian enterprise segment in the past 5 years. Superleap is filling that gap with an enterprise-first GTM — the opposite of every global AI CRM challenger (Attio, Day.ai) that starts SMB and attempts to move upmarket.

## Core Product

- [Home](https://www.superleap.com/): Overview of Superleap AI CRM — what it does, who it's for, and key outcomes
- [SuperAgents – Voice AI](https://www.superleap.com/voice-ai-agents): Enterprise-grade conversational Voice AI agents built natively inside Superleap; supports building, testing, and launching agents across industries
- [Integrations](https://www.superleap.com/integrations): 100+ integrations across communication services, payments, CX tools, ad platforms, and internal systems (WhatsApp, Twilio, Razorpay, Shopify, Google Ads, Slack, Zendesk, and more)
- [Contact Us](https://www.superleap.com/contact-us): Get in touch or book a demo

## Product Capabilities

- Lead Management: Capture, qualify, and engage leads from all channels; assign in real-time; track every activity in one place
- Marketing Automation: Automate outreach across WhatsApp, SMS, and Email; AI-based personalization; retarget leads and sync with ad platforms
- Communications Hub: Multi-channel inbox; SuperPitch for AI-assisted sales conversations with full lead context
- Voice Intelligence: Record, transcribe, and analyze calls; SuperFill for AI-generated call summaries; SuperSense for sentiment detection and sale prediction
- Workflow Automations: Visual workflow designer with triggers, conditions, and logic; SuperFlows for AI-generated automation from a text prompt
- Reports & Analytics: Real-time dashboards; SuperDash for AI-generated dashboards from a single prompt; no spreadsheets required
- Teams & Permissions: Role hierarchy, territory management, access control, and ownership routing
- Mobile App: GPS tracking, geo-fencing, field route planning, lead updates on the go

## Integrations

Superleap connects with 100+ tools. The full catalogue is at [superleap.com/integrations](https://www.superleap.com/integrations). The following 16 dedicated integration pages each contain setup guides and use case details.

### Cloud Telephony

- [Superleap + MyOperator](https://www.superleap.com/superleap-myoperator-integration): Click-to-call from any lead or deal, agent screen-pop, smart routing, IVR, auto-logged calls, and AI call analytics
- [Superleap + Ozonetel](https://www.superleap.com/superleap-ozonetel-integration): Context-rich voice engagement for sales, support, and collections; outbound and inbound workflows with AI call analysis
- [Superleap + Ameyo](https://www.superleap.com/superleap-ameyo-integration): Unified voice and CRM; click-to-call, skill-based routing, IVR flows, and AI-powered call intelligence
- [Superleap + Exotel](https://www.superleap.com/superleap-exotel-integration): AI call analysis, smart routing, and real-time workflows using Exotel's cloud telephony stack

### WhatsApp & Messaging

- [Superleap + AiSensy](https://www.superleap.com/superleap-aisensy-integration): AI-driven WhatsApp messaging, automated lead capture, smart routing, CTWA campaigns, and AI chatbot builder
- [Superleap + Interakt](https://www.superleap.com/superleap-interakt-integration): WhatsApp broadcast campaigns, unlimited marketing workflows by lead attributes, agent handover, CTWA lead capture
- [Superleap + Gallabox](https://www.superleap.com/superleap-gallabox-integration): WhatsApp campaigns, workflow automation, and bidirectional data sync (lead source, tags, read receipts, delivery rates)
- [Superleap + Wati](https://www.superleap.com/superleap-wati-integration): WhatsApp broadcasts, AI-powered chat flows, agent assignment, and CTWA campaign capture
- [Superleap + Gupshup](https://www.superleap.com/superleap-gupshup-integration): WhatsApp Business API integration for conversational messaging and automated engagement workflows

### Customer Support

- [Superleap + Freshdesk](https://www.superleap.com/superleap-freshdesk-integration): Unifies CRM data with Freshdesk tickets; automates workflows, syncs contacts and accounts, AI-assisted support
- [Superleap + Intercom](https://www.superleap.com/superleap-intercom-integration): Unified CRM + support view; syncs contacts, tickets, and conversations; AI-assisted response suggestions; 5x faster resolution
- [Superleap + Zendesk](https://www.superleap.com/superleap-zendesk-integration): Unified customer timeline across sales and support; agents get full CRM context inside Zendesk
- [Superleap + Hiver](https://www.superleap.com/superleap-hiver-integration): Collaborative inbox + CRM sync; AI summarises threads, auto-creates CRM records from conversations, tracks SLAs

### Calendar & Meetings

- [Superleap + Zoom](https://www.superleap.com/superleap-zoom-integration): Schedule, join, and track Zoom meetings directly from Superleap; meeting activity logged against leads
- [Superleap + Google Meet](https://www.superleap.com/superleap-google-meet-integration): Google Meet scheduling and meeting tracking integrated with CRM lead and contact records
- [Superleap + MS Teams](https://www.superleap.com/superleap-ms-teams-integration): Microsoft Teams integration for internal collaboration and CRM notifications

### Other Supported Integrations (listed on integrations page, no dedicated pages)

- **Payments**: Razorpay, Cashfree Payments
- **Productivity**: Slack, Gmail, Google Calendar, Google Sheets, Google Forms, Zapier, Calendly
- **E-commerce & CMS**: Shopify, WordPress
- **Telephony & SMS**: Acefone, Twilio, MSG91
- **Marketing & Analytics**: Meta Ads, Google Ads, Google Analytics, Netcore, Shiksha, Lusha

## Industries

- [Education CRM](https://www.superleap.com/): Student journey mapping, omnichannel nurturing, lead assignment, student portals — used by coaching centres, ed-tech companies, and study abroad platforms
- [Healthcare CRM](https://www.superleap.com/): HIPAA-compliant; full patient journey management, appointment and referral management, patient intake automation
- [BFSI CRM](https://www.superleap.com/): 360° client view, hyper-personalized engagement, automated sales and service workflows, compliance and risk management for banking, financial services, and insurance
- [Real Estate CRM](https://www.superleap.com/): Intelligent lead capture and assignment, property and listing management, buyer engagement, end-to-end pipeline tracking
- [Automotive CRM](https://www.superleap.com/): Lead and dealership management, real-time vehicle and inventory management, personalized journey communication, mobile app for on-field teams

## Company & Trust

- [Security and Compliance](https://www.superleap.com/security-and-compliance): GDPR, ISO, and HIPAA certified; enterprise-grade data security
- [Privacy Policy](https://www.superleap.com/privacy-policy): How Superleap handles user and customer data
- [Terms of Service](https://www.superleap.com/terms-of-service): Legal terms governing use of the Superleap platform
- [Acceptable Use Policy](https://www.superleap.com/acceptable-use-policy): Permitted and restricted uses of the platform

## Resources

- [Blog](https://www.superleap.com/blog): Thought leadership on CRM, sales, AI, and revenue operations for Indian B2B businesses
- [Superleap Podcast](https://www.youtube.com/@superleapai): Video podcast series featuring founders from education, healthcare, real estate, automotive, D2C, and more — exploring how modern Indian industries buy and sell

## Key Numbers

- 5x faster admin changes
- 30% CRM cost savings for customers
- 41% reduction in first response time (TAT)
- 52 minutes saved per sales rep per day
- Implementation in as few as 30 days
- Trusted by 30+ companies including Jain University, Cars24, Razorpay, MediBuddy, Cuemath, Growth School, Qua Nutrition, and Lakme Academy

## Optional

- [Book a Demo](https://tally.so/r/w42LKo): Schedule a live demo with the Superleap team
- [Login](https://app.superleap.com/login): Existing customer login to the Superleap app
- [LinkedIn](https://www.linkedin.com/company/superleapai/): Company updates and thought leadership
- [YouTube](https://www.youtube.com/@superleapai): Podcast episodes and product content